- Workshop Leader: Tamela Coval
- Level: Progressive (Beginner → Intermediate)
- Duration: 4 hours
- Learning Architecture: See Below
- Limited Attendance 40 Attendees
- The AI Advantage: Real-Time Learning AI moves at a breakneck pace. To ensure our Tour provides maximum ROI, our curriculum remains "live." We continuously update our workshop modules to reflect the newest releases and industry shifts.
- Our Promise: You will receive the most cutting-edge, relevant AI education available on the day you walk through our doors.
Facilitated by Tamela Coval
Vetting AI Service Providers for Multifamily Operations
Make Smart Technology Decisions That Protect Your Company, Properties, and Residents
Workshop Details
3 hours 45 minutes
1:45 PM - 5:30 PM
Interactive workshop with hands-on vendor evaluation exercise
Beginner to Intermediate
Workshop Overview
AI-powered PropTech is transforming multifamily operations—from virtual leasing agents to resident screening and dynamic pricing. But with innovation comes risk. How do you evaluate whether an AI vendor will protect your residents' data, comply with Fair Housing requirements, and actually deliver ROI?
This hands-on workshop gives you a proven framework for evaluating AI service providers before you sign. You'll learn a risk-based approach to security requirements (because a marketing chatbot doesn't need the same scrutiny as a resident screening tool), understand the critical Fair Housing implications of AI under HUD's 2024 guidance, and walk away with ready-to-use evaluation tools your team can implement immediately.
What You'll Learn
- Apply a risk-tiered security framework that matches requirements to data sensitivity
- Identify the seven critical vetting criteria every AI vendor should meet
- Evaluate vendors for Fair Housing compliance—and understand why you remain liable for AI decisions
- Recognize red flags and deal breakers before they become costly mistakes
- Calculate true ROI and total cost of ownership beyond the subscription fee
- Ask the right questions to vendors with and without formal security certifications
What You'll Take Away
- AI Vendor Vetting Checklist (risk-tiered evaluation tool)
- Vendor Comparison Scorecard (weighted scoring for side-by-side analysis)
- Security Requirements Quick Reference Guide
- Vendor Security Self-Assessment Template (for vendors without SOC 2)
Who Should Attend
This workshop is designed for property managers, regional managers, operations directors, and technology decision-makers responsible for evaluating and selecting AI tools for their multifamily portfolios.
No technical background required. We'll equip you with the frameworks and questions you need to make informed decisions—regardless of your technical expertise.
Critical Compliance Update
HUD's Fair Housing guidance makes clear: you remain responsible for AI-assisted decisions. This workshop ensures you adopt AI confidently—and compliantly.
— Source: Commercial Observer, HUD Fair Housing Guidance 2024Ready to Make Smarter AI Decisions?
Join us for this essential workshop and gain the confidence to evaluate AI vendors like a pro—protecting your company, your properties, and your residents.