MIRA
Job Task Analysis Survey
Advisory Board & Industry SME Access
MIRA Job Task Analysis
About You
This information helps us ensure the Advisory Board represents the full breadth of the industry. Your individual responses are confidential.
What Happens Next
Your ratings will be aggregated with all Advisory Board and SME responses. The aggregated results determine the exam blueprint — which tasks are tested and how much weight each domain carries. You will see the aggregated results at the next Advisory Board meeting before any decisions are finalized. No individual ratings are shared.
Task Ratings: Leasing, Marketing & Resident Communications
Rate each task on three dimensions. If your organization does not currently perform a task, rate Frequency based on current state and add a "Should Occur" rating for how often it should happen for responsible AI governance.
Rating Scales
Frequency: 1 = Rarely 2 = Monthly 3 = Weekly 4 = Daily 5 = Multiple times/day
Importance: 1 = Nice to have 2 = Minor impact 3 = Noticeable impact 4 = Significant impact 5 = Legal/financial/safety risk
AI Relevance: 1 = No AI impact 2 = Minimal 3 = AI assists, human oversight required 4 = AI handles most, human reviews 5 = AI is central
Should Occur: If not currently done, how often should this happen? (Same 1-5 scale as Frequency)
Task Ratings: Operations, Maintenance & Executive Functions
Continue rating tasks across operations, executive AI use, and vendor management.
Task Ratings: AI Governance & Vendor Accountability
These tasks address the governance infrastructure around AI — policies, monitoring, vendor oversight, and incident response.
Knowledge Areas
Rate the importance (1-5) of each knowledge area for a multifamily professional governing AI responsibly. These are things a certified professional should understand, distinct from the tasks they perform.
Domain Weighting & Certification Levels
The MIRA certification organizes competencies into five domains aligned with the NIST AI Risk Management Framework. How would you weight these domains on the exam?
Instructions
Distribute exactly 100 points across the five domains based on your professional judgment about their relative importance. There are no "right" answers — your independent assessment is the data point we need.
Certification Level Feedback
MIRA proposes four certification levels. Does this structure make sense? Would you add, remove, or rename any level?
Critical Incidents & Final Input
Your real-world scenarios directly inform exam questions. For each category, describe the situation in 2-3 sentences: what was the AI doing, what went wrong (or right), who was affected, and what should have happened.
Scenario 1: AI Creates Significant Value
Describe a situation where using AI correctly in multifamily created measurable value — time saved, revenue gained, satisfaction improved, risk reduced.
Scenario 2: AI Creates Significant Risk
Describe a situation where using AI incorrectly could create compliance risk, legal exposure, resident harm, or brand damage.
Scenario 3: Human Judgment Must Override AI
Describe a situation where a professional should override an AI recommendation, even if the output looks reasonable on the surface.
Scenario 4: Vendor AI Accountability
Describe a situation where AI embedded in a vendor platform created a risk the operator was accountable for but did not expect.
Missing Tasks or Knowledge Areas
General Comments
Survey Complete
Thank you for your time and expertise. Your responses will be aggregated with the full Advisory Board and presented at the next meeting for review before the exam blueprint is finalized.
Help & FAQ
How long will this take?
Most respondents complete the survey in 20-30 minutes. You can see your progress and estimated time remaining at the top of the page.
What is a Job Task Analysis?
A JTA is a structured survey that identifies what certified professionals actually do on the job. Your ratings determine what the MIRA exam tests and how much weight each area carries. Without a JTA, the exam blueprint is one person's opinion. With it, the blueprint is the industry's consensus.
Why three rating scales?
Frequency captures how often a task happens today. Importance captures how critical it is to job success. AI Relevance captures how much AI impacts the task. Tasks that score high on all three are the exam's priority content. A task that's important but rare gets different treatment than one that's frequent but low-stakes.
What does "Should Occur" mean?
Some governance tasks (like quarterly AI reviews or vendor audits) are not happening widely yet because the industry is still building governance infrastructure. "Should Occur" captures how often the task should happen for responsible AI governance, separate from how often it currently happens. This prevents underdeveloped practices from being excluded from the exam just because nobody is doing them yet.
What does "minimally competent" mean?
A minimally competent MIRA-certified professional is someone who meets the minimum threshold for safe, responsible AI governance in multifamily. They are not an expert. They can use AI safely, recognize Fair Housing risks, verify outputs, and know when NOT to use AI. This definition matters for the Angoff study that comes later — it sets the bar for the passing score.
Are my individual responses shared?
No. Individual ratings are confidential. All responses are aggregated — you will see the group averages at the next Advisory Board meeting, not anyone's individual ratings. The aggregated data determines the exam blueprint, which the full Board approves before it's finalized.
What if I don't understand a task?
Click the green ? button next to any task to see a plain-language explanation of what it means in practice. If it's still unclear, rate it based on your best professional judgment or skip it and note it in the comments section.
What is the MIRA framework?
MIRA (Multifamily Intelligence & Responsible AI) is an operational framework built on the NIST AI Risk Management Framework with four pillars: Govern, Map, Measure, Manage. It is grounded in the RETTC 8 Principles for Rental Housing. The certification validates competency in this framework. Your JTA ratings will determine how the exam is weighted across the five domains.
Why does domain weighting matter?
Domain weights determine how much of the exam is dedicated to each area. If GOVERN is weighted at 30%, roughly 30% of exam questions cover governance, ethics, and Fair Housing. Your independent weight allocation — without seeing proposed weights — ensures the final weights reflect the Advisory Board's collective judgment, not a predetermined structure.