Govern AI. Detect Fraud. Vet Vendors.
Three Workshops to Build Governance Frameworks, Fraud Detection Systems & Vendor Evaluation Tools
The Problem
AI is already in your operations. Chatbots are screening prospects. Algorithms are pricing apartments. Automated systems are making decisions that affect Fair Housing compliance. The question isn't whether you're using AI. It's whether you're governing it.
Here's the thing: HUD's May 2024 guidance made it clear: you remain responsible for AI-assisted decisions. Vendors can't shield you from liability. And 93.3% of operators experienced fraud in the past 12 months. The risks are real. The frameworks to manage them are what most operators are missing.
Workshop 1: AI Governance for Multifamily
Building Trust and Reducing Risk
Led by Lauren Malik
Build the governance framework your organization needs before AI creates liability you can't control. This workshop transforms abstract compliance concerns into actionable policies, audit processes, and decision frameworks you can implement immediately.
You'll Build:
- AI risk assessment framework to evaluate every platform in your portfolio
- Governance policy templates customized for your organizational structure
- Fair Housing compliance protocols specifically for AI-assisted decisions
- Human-in-the-loop workflows that protect residents and your organization
- Audit checklists to monitor AI performance and bias indicators
The Reality: Following HUD's 2024 guidance, operators can no longer claim ignorance about how their AI systems make decisions. You'll build the governance structure that demonstrates responsible AI adoption.
Workshop 2: AI-Powered Fraud Detection
Platform Evaluation and System Enhancement
Led by Bryan Pierce Founder & Revenue Architect IgniteRevs
Stop losing money to sophisticated fraud schemes your current systems can't detect. Build evaluation frameworks for fraud detection platforms, learn to identify synthetic identities and doctored documents, and create verification workflows that protect revenue without creating friction.
You'll Build:
- Platform evaluation scorecard for fraud detection vendors
- Document verification protocols for income and identity validation
- Red flag identification systems for coordinated fraud schemes
- Fair Housing-compliant screening workflows
- ROI calculation framework for fraud prevention investments
The Reality: 93.3% of operators experienced fraud in the past 12 months. Average bad debt across portfolios: $4.2 million annually. AI-generated deepfakes fool 99% of people. You'll learn to build systems that catch what humans miss.
Workshop 3: Vetting AI Service Providers
Make Smart Technology Decisions That Protect Your Company
Led by Tamela Coval
Stop buying AI blind. Build a risk-based security framework to evaluate every AI vendor before you sign. Learn the seven critical questions that separate vendors protecting your residents from vendors protecting themselves.
You'll Build:
- AI Vendor Vetting Checklist with bias-blind evaluation criteria
- Vendor Comparison Scorecard with weighted scoring for side-by-side analysis
- Security Requirements Quick Reference Guide
- Vendor Security Self-Assessment Template for vendors without SOC 2
- Total cost of ownership calculator beyond subscription fees
The Reality: Global PropTech companies raised $11.5 billion in 2023, with up to 50% now flowing to AI-focused solutions. You need frameworks to separate the serious vendors from the hype.
The "Until You Win" Guarantee
You will leave each workshop with working governance frameworks, evaluation tools, and audit checklists. If you don't, we keep working with you until you do. That's our promise.
Ready to Govern AI Responsibly?
These workshops fill fast. Register now to secure your spot.
Register Now Only $549
Measure Your Transformation: Before & After Assessment
You Don’t Know What You Don’t Know—Until You Do.
Most multifamily leaders know AI matters. Few know where they actually stand.
Before Multifamily NEXT, take 10 minutes to benchmark exactly where you are with AI implementation and renter journey optimization.
This isn’t about exposing weaknesses—it’s about identifying your highest-impact opportunities.
What You’ll Discover:
- Which AI capabilities would solve your biggest operational bottlenecks
- Where your renter journey has untapped conversion potential
- What your team is ready to build vs. what needs foundation work
- Your personalized roadmap for the 2.5-day event
The Before/After Advantage: Take the assessment now. Then retake it after NEXT. You’ll have measurable proof of the capabilities you’ve built—concrete evidence of transformation to share with your team and leadership.
Because the multifamily leaders winning with AI aren’t guessing where to start. They’re measuring, building, and proving results.
This assessment is your baseline for growth.
Download your assessment now. Track your journey from uncertainty to mastery. Because in multifamily’s next chapter, what you don’t know today becomes your competitive disadvantage tomorrow.
DOWNLOAD THE ASSESSMENTS
Coming March 1st
Take it now. Take it again after NEXT. Share your transformation with your team.
We Will Be Using Security Certified AI Providers That Are Integrated Into Our Workspace
Enterprise-Grade Security Built on Microsoft Azure
mPro Digital Edge is hosted on Microsoft Azure, the cloud platform trusted by 95% of Fortune 500 companies, with Cloudflare enterprise DDoS protection. All data is encrypted with military-grade AES-256 encryption, monitored 24/7 by Microsoft Defender for Cloud, and protected by comprehensive audit logging.
We’re currently pursuing SOC 2 Type II certification (expected completion Q2 2026), and all required security controls are already operational. Our infrastructure and security practices meet or exceed SOC 2 standards from day one.
We only integrate AI providers that meet enterprise security standards. Every AI service powering our platform maintains rigorous third-party security certifications to protect your data.
AI Provider Security Certifications
OpenAI
Certifications:
- ✅ SOC 2 Type II (Trust Service Criteria: Security, Availability, Confidentiality)
- ✅ ISO 27001 (Information Security Management)
- ✅ ISO 27701 (Privacy Information Management)
Data Protection:
- Zero retention for API customers (your data is NOT used for training)
- Enterprise data processing agreement available
- GDPR and CCPA compliant
Documentation: https://openai.com/enterprise-privacy
Anthropic (Claude)
Certifications:
- ✅ SOC 2 Type II (All Trust Service Criteria)
- ✅ HIPAA compliance capabilities
- ✅ ISO 27001 certified
Data Protection:
- No training on customer data
- Data deleted after processing
- Enterprise data processing agreements
- GDPR and CCPA compliant
Documentation: https://www.anthropic.com/security
Google (Gemini, Cloud AI)
Certifications:
- ✅ SOC 2 Type II
- ✅ SOC 3
- ✅ ISO 27001
- ✅ ISO 27017 (Cloud Security)
- ✅ ISO 27018 (Cloud Privacy)
- ✅ ISO 27701 (Privacy Management)
- ✅ FedRAMP (US Government)
- ✅ HIPAA compliant
- ✅ PCI DSS
Data Protection:
- Customer data not used for model training
- Industry-leading privacy controls
- Comprehensive data processing agreements
Documentation: https://cloud.google.com/security/compliance
HeyGen (AI Video Generation)
Certifications:
- ✅ SOC 2 Type II certified
- ✅ GDPR compliant
- ✅ CCPA compliant
Data Protection:
- Video data encrypted in transit and at rest
- No retention of customer videos after processing
- Enterprise data processing agreement
- Regular third-party security audits
Documentation: https://www.heygen.com/security
Synthesia (AI Video Creation)
Certifications:
- ✅ SOC 2 Type II certified
- ✅ ISO 27001 certified
- ✅ GDPR compliant
- ✅ CCPA compliant
Data Protection:
- Enterprise-grade security infrastructure
- Data processing agreements
- No customer data used for training
- Comprehensive privacy controls
Documentation: https://www.synthesia.io/security
ElevenLabs (AI Voice/Audio)
Certifications:
- ✅ SOC 2 Type II certified
- ✅ GDPR compliant
Data Protection:
- Voice data encrypted
- Zero retention policies for API customers
- Enterprise data processing agreements
- No training on customer audio
Documentation: https://elevenlabs.io/security
Fal.AI (Video & Image Processing)
Certifications:
- ✅ Enterprise security infrastructure
- ✅ SOC 2 compliance in progress
Data Protection:
- Secure API endpoints
- Data encrypted in transit
- No retention of customer media
Stable Diffusion / Stability AI (Image Generation)
Certifications:
- ✅ SOC 2 Type II (via API providers)
- ✅ Enterprise security controls
Data Protection:
- Images not used for model training (when using API)
- Secure processing pipelines
- Data processing agreements available
Microsoft Azure AI Services
Certifications:
- ✅ SOC 2 Type II
- ✅ SOC 3
- ✅ ISO 27001
- ✅ ISO 27017
- ✅ ISO 27018
- ✅ ISO 27701
- ✅ FedRAMP High
- ✅ HIPAA
- ✅ PCI DSS Level 1
- ✅ HITRUST
- Plus 90+ additional certifications
Data Protection:
- Customer data not used for training
- Comprehensive compliance coverage
- Enterprise agreements
- Data residency options
Documentation: https://azure.microsoft.com/en-us/explore/trusted-cloud/compliance/
Google Cloud AI (Text-to-Speech, Vision API)
Certifications:
- ✅ Same as Google Gemini (see above)
- ✅ 90+ compliance certifications
Data Protection:
- No data retention for training
- Enterprise privacy controls
Summary: Our AI Security Standards
What This Means For You:
✅ Every major AI provider is SOC 2 Type II certified (or certification in progress)
✅ Your data is NOT used to train AI models – We have zero-retention agreements with all providers
✅ Multiple layers of compliance – Most providers have ISO 27001, GDPR, CCPA compliance
✅ Enterprise data protection – All providers offer data processing agreements (DPAs)
✅ Regular security audits – Providers undergo independent third-party audits
✅ Encryption everywhere – All data encrypted in transit and at rest
✅ Privacy by design – Providers built for enterprise privacy requirements
Our Additional Security Layer
On top of AI provider security, mPro Digital Edge adds:
🔒 Pre-processing sanitization – We filter sensitive data before sending to AI providers
🔒 Access controls – Role-based permissions control who can use which AI tools
🔒 Audit logging – Every AI request logged for compliance
🔒 Fair Housing compliance – AI outputs monitored for discriminatory content
🔒 Microsoft Azure security – All AI requests routed through our SOC 2-certified infrastructure
🔒 Cloudflare protection – Additional security layer before data reaches AI providers
Certification Documentation Available
For enterprise customers, we can provide:
📄 SOC 2 reports from each AI provider (under NDA)
📄 Data Processing Agreements (DPAs) with all providers
📄 Security whitepapers from each provider
📄 Compliance matrices showing which certifications each provider maintains
📄 Our vendor security assessment results for each provider
📄 Zero-retention confirmation documentation
Contact: security@mprodigitaledge.com
How We Monitor AI Provider Security
We don’t just check certifications once—we continuously monitor:
✅ Quarterly vendor reviews – Regular security assessments
✅ Certification renewals – Tracking when audits are renewed
✅ Security incident monitoring – Alerts for any provider breaches
✅ Compliance updates – Staying current with new certifications
✅ Contract reviews – Annual review of data processing agreements
✅ Alternative providers – Backup options if a provider’s security degrades
Questions About Specific AI Providers?
We’re transparent about every AI service integrated into mPro Digital Edge. If you have questions about:
- Specific certification details
- Data processing agreements
- Privacy controls
- Security incident history
- Compliance for your industry
Contact our security team:
security@mprodigitaledge.com
We can provide detailed security documentation for any AI provider you’re concerned about.
Why This Matters for Multifamily
When you’re working with:
- Resident data
- Lease agreements
- Property financials
- Fair Housing sensitive content
You need to know that AI providers handling this data maintain the highest security standards. We’ve done the due diligence, so you don’t have to.
Last updated: November 2024
Certification status verified quarterly.