Menu
Registration

NextTalks

Sharp.Tactical. Modern.

Impactful Sessions Offering Insights at the Intersection of CX & AI

NextTalks are short, focused sessions that anchor each day of the event. Delivered by industry leaders and innovators, these 30-minute talks are designed to challenge assumptions, introduce new ideas, and frame the “why” behind the “how” you’ll execute in NextLabs.

What's now in multifamily:
  • Renter Trends, Journey Mapping & AI: What's next for personalization, automation, and the emotional journey?
  • Emerging AI tools that move beyond automation to personalization
  • Evolving roles and skillsets in marketing, leasing, and operations
  • Leadership strategies for building customer-first, data-informed cultures
  • The 4Es of Modern CX – Experience, Engagement, Empathy, and Evolution (Jamie's featured session)
  • The future of journey design, powered by real-time insight
These sessions provide the mindset and vision. The Labs give you the tools and execution. This is What Wins.