NEXT Connect: The Innovation Sandbox

Where it's safe to experiment, fail, and breakthrough with AI

Stop talking about AI. Start building AI-powered solutions with the right peers.

15 exclusive groups. 7 operators per group. 1 AI solution expert. 3 days of hands-on AI experimentation. Our AI matches you with peers facing similar challenges. Together, you’ll build and test real AI solutions that transform your multifamily operations.

Another AI Conference? No.

You’ve heard the keynotes about AI’s potential. You’ve seen the vendor demos. You’ve collected the case studies. But you still don’t know how to actually implement AI in your resident journey.

What if you could build AI solutions during the conference?

What if AI matched you with peers solving the same customer journey challenges? What if you had expert guidance to create actual AI tools? What if you left with working prototypes, not just PowerPoints?

Welcome to the Innovation Sandbox—where AI meets the customer journey.

Multifamily NEXT is not just a conference. It's the launchpad for what's next in multifamily operations.

Your AI Journey to Breakthrough

Before Multifamily NEXT: AI-Powered Matching, our algorithm analyzes your customer journey pain points, AI readiness, and innovation goals. You’re matched with 6 operators facing similar challenges and 1 AI solution expert who can guide implementation.

Monday Night: The Journey Departure Lounge Meet your Sandbox. Map your current journey. Identify where AI could transform touchpoints. Begin building together.

Tuesday-Wednesday: Build with AI. Use AI tools to create real solutions:

Thursday Morning: AI Showcase Present your AI-powered solution via videos created with MPRO Digital’s AI tools. Demo working prototypes. Share implementation roadmaps.

Transform Every Touchpoint with AI

Discovery & Search

Build AI tools that help prospects find their perfect home Test: Chatbots, virtual assistants, predictive matching

Touring & Leasing

Create AI experiences that convert prospects Test: Virtual tours, AI leasing agents, automated follow-up

Move-in & Onboarding

Design AI systems for seamless transitions Test: Digital assistants, predictive maintenance setup, smart home integration

Living & Maintenance

Develop AI that anticipates resident needs Test: Predictive maintenance, AI service coordination, satisfaction monitoring

Renewal & Retention

Build AI that keeps residents happy Test: Churn prediction, personalized retention, automated engagement

Your Sandbox will tackle one journey stage with real AI tools.

What types of challenges work best for the Sandbox?

Example Challenge 1: “Our leasing team spends 3+ hours daily on repetitive follow-ups.”

Your Sandbox Journey:

Day 1 Morning: Map your current follow-up workflow with your peers
Day 1 Afternoon: Build a custom AI chatbot that handles initial responses
Day 2 Morning: Create automated email sequences with personalization
Day 2 Afternoon: Test with real scenarios from your portfolio
Final Presentation: Demo your working automation that saves 15+ hours/week

What You Leave With: Working chatbot template, email automation sequences, implementation guide, ROI calculator showing $50K+ annual savings

Example Challenge 2: “We can’t get consistent resident communication across 12 properties.”

Your Sandbox Journey:

Day 1 Morning: Audit communication gaps across your portfolio
Day 1 Afternoon: Design AI-powered communication standards
Day 2 Morning: Build custom GPT for your team’s voice/tone
Day 2 Afternoon: Create templates for 20+ common scenarios
Final Presentation: Show unified communication system with measurable consistency scores

What You Leave With: Custom GPT, 20+ templates, training materials, rollout plan for all properties

What’s Now. What’s NEXT. What Wins.

You Belong in an AI Innovation Sandbox If:

You know AI will transform multifamily but don’t know where to start
You want to build AI solutions, not just hear about them
You have customer journey pain points that need innovation
You’re ready to experiment with AI in a safe environment
You want to leave with working prototypes, not just ideas

How does the matching process work?

Our AI analyzes your application to match you with 7 peers facing similar challenges but bringing different perspectives. You might be matched with someone from a larger portfolio who’s solved part of your problem, or someone from a different market with fresh approaches.

What if I'm not technical?

Perfect. We expect that 95% of participants will not have zero coding experience. Your AI facilitator handles the heavy lifting while you focus on the strategy and implementation. You’ll be surprised by what you can build with the right guidance.

What should I prepare?

Each Sandbox is assigned a AI implementation Facilitator who has worked with multifamily operations. They’re not just teachers—they’re builders who code alongside you and ensure you leave with working solutions.

Who is my AI expert advisor?

Real data: Screenshots, reports, actual examples of your challenge
Metrics: Current time/cost of your problem
Access: Login credentials to test in your actual systems (if needed)
Authority: Be ready to make decisions about what you want to build

What makes this different from typical conference workshops?

Traditional workshops: Watch someone else’s demo → Take notes → Hope to remember later
Connect Innovation Sandbox: Build YOUR solution → Test with YOUR data → Launch next week

Can my whole team participate?

Each Sandbox is limited to 8 participants for optimal collaboration. However, you can send multiple team members who can join different Sandboxes and tackle different challenges. Teams will reunite to share solutions.

Is this included with my conference pass?

YES! The NEXT Connect: Innovation Sandbox is an experience that is included in your registration.

What's a Journey Card?

Your personalized roadmap, which showcases your challenge, your Sandbox team, and your build goals, serves as both a planning tool and a keepsake of your AI innovation journey.

What’s Included

AI-Powered Matching Algorithm pairs you with peers on similar AI journeys
Hands-On AI Building Access to AI tools and expert guidance
AI Solution Expert Technical advisor throughout your build
AI Content Creation Tools for documentation
Still have questions? all to discuss a specific challenge and whether the Sandbox is right for you.

Investment: Included with the NEXT full conference pass

You’ll Leave With:

Working AI Prototype A functional AI solution for your specific challenge
Journey Transformation Plan Your entire customer journey mapped with AI opportunities
Innovation Partners 6 peers committed to sharing results
Confidence to Execute You’ve built it once—you can build it again
Note: Applications are processed by our AI matching system. The earlier you apply, the better your matching options.

Stop Learning About AI. Start Building With It.

The Innovation Sandbox is where multifamily operators become AI innovators. In just 3 days, you’ll map your customer journey, identify AI opportunities, build working solutions, and leave with an implementation plan.

This is your chance to lead the AI transformation in multifamily.

The Innovation Sandbox at NEXT

Where AI Meets the Customer Journey

Transform 2.5 days into working AI solutions with strategically matched peers.

Stop talking about digital transformation. Start building it.

Questions? info@MultifamilyNEXT.com

Ready to Build with AI?

Tell us about your challenge, and we’ll match you with peers who are ready to build AI solutions together.

5-minute application:

Your biggest journey pain point
Your current AI experience (none required!)
What AI transformation means for your portfolio
Your innovation readiness
Connect With Your Peers

You’ll receive your Sandbox assignment with pre-work one week before NEXT Conference